Privacy policy
Privacy Policy
Last Updated: 24th June 2026
At APRAHA, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website, make a purchase, create an account, or otherwise interact with our services.
By accessing or using our website, you acknowledge and consent to the practices described in this Privacy Policy.
Information We Collect
Personal Information
When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:
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Full name
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Email address
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Phone number
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Billing address
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Shipping address
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Payment and transaction information
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Order and purchase history
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Account login information
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Communications sent to our customer support team
Payment information is processed securely by third-party payment gateways. APRAHA does not directly store your complete card or banking details.
Automatically Collected Information
When you visit or use our website, we may automatically collect:
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IP address
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Browser type
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Device information
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Operating system
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Pages viewed and website activity
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Referring website or source
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Cookies and similar tracking information
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Approximate location based on your device or IP address
How We Use Your Information
We may use your information to:
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Process, confirm, and fulfil orders.
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Arrange shipping, delivery, returns, and refunds.
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Provide customer service and respond to enquiries.
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Send order confirmations and delivery updates.
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Create and manage customer accounts.
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Improve our website, products, and services.
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Personalize your shopping experience.
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Detect and prevent fraud or unauthorized transactions.
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Maintain the security of our website.
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Comply with legal and regulatory obligations.
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Send promotional offers and marketing communications with your consent.
You may unsubscribe from promotional communications at any time by using the unsubscribe option provided in the message or by contacting us.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
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Enable essential website functions.
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Remember customer preferences.
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Maintain shopping-cart and login sessions.
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Analyze website traffic and performance.
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Improve the customer experience.
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Measure marketing campaign effectiveness.
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Display relevant advertisements.
You may disable or manage cookies through your browser settings. However, disabling certain cookies may affect the availability or functionality of some website features.
Sharing of Information
APRAHA does not sell, rent, or trade your personal information.
We may share necessary information with trusted third parties, including:
Service Providers
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Payment processors and payment gateways
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Shipping and logistics partners
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Website hosting and e-commerce service providers
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Customer support providers
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Marketing and advertising platforms
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Analytics and security providers
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Professional advisers where reasonably necessary
These service providers may access your information only to perform services on our behalf and are expected to protect it appropriately.
Business Transfers
If APRAHA undergoes a merger, acquisition, restructuring, or sale of business assets, personal information may be transferred as part of that transaction, subject to applicable laws.
Legal Requirements
We may disclose personal information when required by law or when reasonably necessary to:
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Comply with legal or regulatory obligations.
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Respond to lawful requests from public authorities.
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Protect our rights, property, customers, or business.
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Prevent fraud, misuse, or security threats.
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Investigate suspected violations of our policies.
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Enforce our agreements and website terms.
Payment Security
Payments are processed through trusted third-party payment gateways. APRAHA does not directly store complete credit card, debit card, UPI, or banking credentials on its servers.
Your payment provider’s own privacy policy and security practices will govern the information processed by it.
Data Retention
We retain personal information only for as long as reasonably necessary to:
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Process and fulfil orders.
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Provide customer support.
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Maintain business and transaction records.
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Comply with legal, tax, and regulatory requirements.
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Prevent fraud and maintain website security.
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Resolve disputes and enforce agreements.
When personal information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.
Your Rights
Depending on applicable laws, you may have the right to:
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Access the personal information we hold about you.
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Request correction of inaccurate or incomplete information.
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Request deletion of your personal information.
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Withdraw consent where processing is based on consent.
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Opt out of promotional communications.
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Request information about how your data is collected and used.
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Raise concerns regarding the handling of your information.
To exercise any applicable rights, please contact us using the information provided below. We may request identity verification before processing your request.
Third-Party Websites
Our website may contain links to third-party websites or services. APRAHA does not control and is not responsible for their content, privacy practices, security, or policies.
We encourage you to review the privacy policy of every third-party website before providing personal information.
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
If we become aware that personal information belonging to a child has been collected without appropriate authorization, we will take reasonable steps to delete it.
Data Security
We implement reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, misuse, alteration, or loss.
However, no internet transmission or electronic storage system is completely secure. Therefore, we cannot guarantee the absolute security of your information.
Changes to This Privacy Policy
APRAHA reserves the right to update or modify this Privacy Policy periodically. Any changes will be published on this page with an updated revision date.
We encourage customers to review this page regularly. Continued use of our website after an updated policy is published constitutes acknowledgement of the revised policy.
Contact Us
For questions, concerns, or requests concerning this Privacy Policy or your personal information, please contact:
APRAHA
Email: support@apraha.com
Phone: 78143 54860
Website: www.apraha.com
Thank you for trusting APRAHA. We are committed to protecting your privacy and providing a safe shopping experience.